New Report, "Scan and Deliver: Managing User-initiated Digitization in Special Collections and Archives" (OCLC)

This report presents strategies for providing efficient and economical delivery of digital copies of materials in special collections. Changes in technology and the increased visibility of special collections have led to greater user interest in accessing special collections, as well as the expectation that reproduction requests will be fulfilled with digitized images. This combination has resulted in a deluge of user-generated requests for digital copies of special collections in an environment in which the digitization process can be labor-intensive and digitization policies vary widely across institutions