ALA Web Site Usability Survey: "You may be aware that we are currently conducting a usability assessment of our ALA website. This assessment is designed to take a very thorough look at the website, it's problems and strengths, in order to guide ongoing improvements, development and redesign. The usability assessment includes interviews of major stakeholder groups, an online survey, hands-on usability testing, complaint and web log analyses, focus group discussions, and heuristic analysis (expert review of the site based on generally agreed-upon principles of usability). It began in July of
2006 and is expected to conclude late October 2006. UserWorks, a Maryland consulting firm, will conduct many of the assessment activities"