ACRL Podcast: The Desk and Beyond

"In this podcast, College & Research Libraries News editor-in-chief David Free talks with Sarah Steiner and Leslie Madden of Georgia State University, editors of the ACRL publication The Desk and Beyond: Next Generation Reference Services. They are joined by chapter authors Meredith Farkas of Norwich University, Ross LaBaugh of California State University - Fresno, and Jerilyn Veldof of the University of Minnesota to discuss the book along with current and future trends in reference services"