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Friday, December 17, 2004

Join the LibQUAL+(TM) team and special guest Charles B. Lowry, Dean of Libraries at the University of Maryland, for a live ARL/OLMS webcast on January 11, 2005. This interactive event provides an orientation to the LibQUAL+(TM) survey and gives real-life examples to help you learn more about the survey instrument and its implementation

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