Interlending and document supply in the Web 2.0 environment

Interlending and document supply in the Web 2.0 environment: "In the creative and innovative environment of Web 2.0 there is great potential integrating e-content with hard copy collections within the library catalogue. This could eventually result in self-service document delivery and interlibrary loans by the end-users using Open URLs and authentication software" - 21 November 2007 - London, UK