The Four Habits of Highly Effective Librarians

Todd Gilman, librarian for literature in English at Yale University's Sterling Memorial Library, writes: "Last fall, when I wrote about why many academic librarians feel unappreciated on their campuses, I pointed to their relationships with professors as a major culprit. Yet it also has to be said that many of us librarians are our own (or one another's) worst enemies and that if we were more adept at working together, we could improve our lives and those of our colleagues..."